Frequently Asked Questions

F: How long are your delivery times?

A: Within Europe we have a delivery time of 3 weeks after proforma invoice. The delivery time outside the EU depends on the country of origin (where delivery must be made to). Want to know where your country belongs. Please contact us via the contact form mentioned on our website.

 

F: how long can your products keep?

Most products have a shelf life of two years. And some products are just slightly below or above. For example black pepper for four years. Ground spices have a shelf life of 2 to 3 years and dried green herbs will keep for 1 to 3 years.

 

F: I have a complaint about a product or service, where can I report this?

If you have a complaint about our products or services, you can contact us via the contact form stated on our website. You will receive a substantive response from us within 1 day of receipt of the complaint. All your cases are neatly resolved.

 

F: Does it ship worldwide?

Yes, all our products can be delivered worldwide at the desired place and time.